Simon Plumbing ran a new drain line for a second floor laundry. Our plumber was Lou. He did a great job of talking to us about what we wanted and planning the job. He explained it all to us and gave a very reasonable estimate. He arrived promptly on the scheduled day and kept us apprised of what he was doing and why. His work was remarkably precise and neatly executed. He even resolved a couple of unexpected things he encountered at no additional charge. After he was finished he cleaned up everything very thoroughly. We could not be happier with his work and are already talking about having him back for a couple of additional things in the not-too-distant future.